Returns & Exchanges

At Something Went Wrong, we believe fashion should be fluid, which is why we offer a 30-day window for all returns and exchanges on items in their original condition. Whether the fit wasn't right or you've changed your mind, we are here to make the rectification process as seamless as possible.

Return Process

• 1.
  Initiate Your Request

  Log into our online portal with your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Place the items in their original packaging with all tags attached, ensuring the box is securely sealed for transit.

• 3.
  Label and Ship

  Download and print your prepaid shipping label from our portal, attach it to your parcel, and drop it off at any authorized courier location.

• 4.
  Quality Check and Refund

  Once our team inspects the returned items, we will process your refund or ship your exchange within 5-7 business days.